1 min article

No item listings policy

All listings on eBay must offer either a physical item or a service for sale.

Policy overview

eBay is a place where people can buy and sell all sorts of items. All listings must offer a physical item, service or digitally delivered goods.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

What are the guidelines?

Duplicate listings for a single item

Allowed

  • One listing if you have only 1 item (quantity of 1) to sell
  • Two or more listings if you have multiple items (quantity of 2 or more) to sell, provided your listings comply with our Duplicate listings policy
    For example, if you want to sell 2 Beatles vinyl LPs, you can create 2 separate listings - one for each album
 

 

Not allowed

  • Two or more listings for the same single item (the seller has only a quantity of 1)
    For example, if you only have 1 Beatles vinyl LP to sell, you shouldn't have 2 listings for that single item
 

Listings with no items

Listings not offering an item or service for sale are not allowed on eBay as it creates clutter on the site, making it harder for buyers to find items and sellers to sell items.

Allowed

 

 

Not allowed

  • Intangible items or items that buyers can't confirm they’ve received
  • Items where the value is placed on something intangible. For example, listings that offer someone's 'soul' or a container that claims to have someone's 'soul' aren't allowed
  • Listings without an item or service for sale
  • Listings that are out of stock but left active, often with a drastically increased price to prevent purchases
  • Listings that tell people to contact the seller for info, including buying the item outside of eBay. See our policy on avoiding eBay fees
 

Placeholder or blank listings

Not allowed

  • Blank or placeholder listings, including:
    • Listings to be filled in at a later time
    • Incomplete listings that are created to take advantage of a temporary discount on eBay listing fees
  • Signposts or listings primarily meant to direct a user to a seller's Shop or other listings
  • Listings that promote an item or a service that's for sale outside of eBay. See our policy about avoiding eBay fees)
 

Test listings

Restricted

To make sure buyers don't confuse a test listing with an actual listing, follow these guidelines:

  • Use the Everything Else > Test Auctions category only
  • The word 'test' must appear in both the listing title and the listing description
  • You can only have 10 test listings at a time
  • Listing fees apply to all test listings

For test Feedback left or received for a test listing, follow these guidelines:

  • Create an account that you can use to leave or receive Feedback for a test listing. Don't use the account you have for buying or selling. If we see an account that breaks this rule, that account may be subject to suspension
  • Make sure the test Feedback is used for testing purposes only. (If something looks amiss, we may remove test Feedback to avoid problems)
 

Trades or want ads

Not allowed

  • Listings that serve as want ads, where you post that you're looking for an item
  • Trades - listings that tell buyers you'll accept a trade or a partial trade as payment
 

Why does eBay have this policy?

This policy helps keep eBay a safe place to buy and sell. Listings that are blank, or don't offer any items or services, can be confusing and don't benefit buyers

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