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EndNote Basic Web/ EndNote Desktop 20/21: Institutional Version of EndNote Version 21- Request

Requesting Endnote

Accessing LSUHS Standard Licensed EndNote Software

Before you start

The license codes for EndNote can be used on any machine. You must have a current LSU Health Shreveport Email in order for instructions to be sent out. Also, VPN access off-campus will be required for requesting access and the initial installation of the software. This is to verify your campus affiliation. Each year a new license code is required. Please be aware that it make take 2-3 business days before the new license code can be sent out after the request is submitted.  Since urgent requests cannot be accommodated, plan your time properly. 

Do not share the installation package or authorization codes with other people. Doing so jeopardizes EndNote access for the entire campus. Our license requires us to verify EndNote users are current faculty, staff, or students.

Requesting EndNote

EndNote License Request procedures

  1. If you are not on the medical school campus or on the LSUHS (not guest) wi-fi, log on to the LSUHS VPN. Instructions can be found here to download the software needed. The download version must be installed as the link to verify your identity will not work using the portal shell.

  1. Go to https://helpdesk.lsuhs.edu/TDClient/32/Portal/Home

  1. Click on Service Catalog

  1. Enter your LSUHS.EDU 3 digit and 3 number email (ex: jme001@lsuhs.edu) login and password.  If you are having trouble with this contact the Information Technology Group by calling 318-675-6506 or emailing them at shvhelp@lsuhs.edu.

  1. Follow the steps to verify your account.

  1. At the Service Catalog select Software and Applications

  1. At the Software and Applications Screen Choose EndNote License Request

 

 

  1. At the EndNote License Request page click on Request Service

  1. Fill in the form and make sure you click Submit.

Once your request has been processed you will receive an email containing the installation instructions and a product key to activate the software. This may take 2 – 3 business days.

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