Job Title: NYC Sustainability Help Center Associate
PVN ID: VA-1911-003370
Category: Managerial and Professional
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Job Description

General Description

In partnership with the New York City Mayor's Office of Sustainability and the New York City
Department of Buildings, the CUNY Building Performance Lab launched the NYC Benchmarking
Help Center (Help Center) in Fall 2015 to support the real estate community in complying
with NYC Local Laws 84/2009 and 133/2016 (benchmarking) which requires building owners to
prepare and submit energy and water consumption data to NYC on an annual basis.
In 2019, The Help Center’s role was expanded to include support of NYC Local Laws 87/2009
(energy audits and retro-commissioning), 33/2018 (letter grades), and 97/2019 (carbon
emissions).
The Help Center is a live customer support service with the goal of assisting building owners
who must comply with the NYC local laws described above to increase overall compliance and
improvements to data quality. For more information, visit www.nyc.gov/benchmarking .
This is a full-time position, starting in November/December 2019.

Other Duties

Detail Responsibilities
? Deliver best practices in data gathering for electricity, natural gas, district steam and
fuel oil. Achieve mastery of processes in the U.S. Environmental Protection Agency
Energy Star Portfolio Manager © tool through training and practice
? Assist with the maintenance and updates to data collection and reporting tools
? Respond to building owner email and phone inquiries
? Provide appropriate referrals to information sources that help building owners to
comply with energy performance disclosures
? Analysis of reported data to determine frequent data submission errors and respond to
building owner inquiries related to errors
? Analysis of reported data to target groups for benchmarking outreach and training
? Assist with marketing, outreach and local training for benchmarking and related laws
? Assist with the development of training materials and the training and supervision of
staff interns
? Assist with documentation, recordkeeping, frequently asked questions, and additional
support to building owners seeking to comply with energy performance disclosures
? Assist with information and coordination with Con Edison, National Grid, NYC
Department of Environmental Protection and other local utilities on frequently asked
questions and process steps for attaining whole-building energy consumption data for
use in Portfolio Manager ©

Qualifications

Requirements
The Project Associate will have at least two years of full-time professional work experience,
be adept at program operations and customer service, and will be familiar with energy and
water benchmarking and related policies and programs in New York City to drive the adoption
of energy efficiency in buildings. She or he will work as part of a team, to provide direct
support to building owners concerning compliance with the NYC local laws described above,
requesting utility data, and using Portfolio Manager © .
Bachelor's degree in any of the following, or related, fields: Public Policy, Urban Studies, City
Planning, Sustainability Studies/Environmental Studies, Environmental Engineering, Business
Management.
Prior work experience in project management, marketing, customer service/client relations,
and data analysis is a plus. Knowledge/familiarity with, or experience in, Portfolio Manager © ,
energy efficiency in buildings, and the NYC Local Laws described above, is ideal.

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Status
Full Time
Salary
Depends on Qualifications
Closing Date
Jan 01, 2020 (Or Until Filled)
Bargaining Unit
No

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